Spinning World – Person Shaped Support

Spinning World (PSS) is a specialist psychological therapy service working with trauma and recovery. The aim of the service is to improve the mental and emotional well being of migrant and refugee Children and Young People. We also work with any child where English is a second language and where there are issues of culture, race or religion.

What is the service?

Spinning World (PSS)

What do you do?

We are a specialist psychological therapy service working with trauma and recovery. The aim of the service is to improve the mental and emotional well being of migrant and refugee Children and Young People, as well as those with linguistic, cultural or religious difference. We offer a variety of psychological interventions that address the cognitive, emotional and behavioural needs of young people.

What age group does your service work with?

The CAMHS service for Children and Young People allows us to accept referrals from children aged 5 up to the age of 25. We have a particular specialism in working with Unaccompanied Children.

Do you work with other family members?

We can also work with other family members if the young person has engaged with the service.

Are you limited to working with people from a specific geographical area?

Liverpool Boundary only.

Who would someone ask for in the first instance?

Any member of staff will be able to help

What are your opening times?

Mon-Fri 9.00 to 5.00pm

Can you be contacted out-of-hours?

No but please leave a voicemail and it will be answered as soon as possible

Do you have appointments outside working hours?

Yes, we can arrange appointments from 8am up to 6pm

Do you have drop-in facilities?


Where do you see young people?

We see people at our base in Seel Street and in schools, but we can use alternative locations when appropriate.

Do you take referrals directly from children/young people, parents/carers?


If not, how can people refer in to your service?


Who else can make referrals to you?

We will accept all referrals; from statutory and voluntary agencies, primary and secondary schools, self-referrals or concerned family and friends. Referrals can be made by letter, email or telephone. We have a specific referral form that can be emailed to you.

What kinds of things do you help with?

Young People will have experienced human rights abuses and trauma or the impact of traumatic events that may have happened to other members of their family. Issues may be around trauma and post traumatic stress disorder, sexual violence and pregnancy, torture, bereavement. Clients bring issues about living in exile such as anxiety and depression, racism and sexuality. We specialise in psychological therapies that are sensitive to differences in culture and diversity and the majority of our sessions include trained interpreters. We also provide therapy to any Young Person who speaks English as an additional language.

What do you offer?

We offer a variety of psychological interventions that address cognitive, physical, emotional and behavioural reactions to trauma. These include: Talking Therapies, Expressive Arts Therapy, Non-verbal Play Therapy, Child Focused CBT, EMDR, Psycho-Education.

What happens after a referral is made?

We take the referral and contact an interpreter to arrange the initial appointment which is an assessment. This may take 2 -3 weeks. The client will then get a leaflet explaining the service and letter in their own language detailing when the appointment will be, telling them who they are coming to see (including the name of the interpreter). The client can then ask to change Interpreter if they want to. Where appropriate this assessment will involve the parent/ guardian for some of the first session because where possible we need their permission. Although this can be negotiated if necessary. We will also inform the referrer of the date of the assessment.

What will happen at the first appointment?

There will be an explanation of the service; we will contract with the client exploring issues of safeguarding and suicide protocol, exploration of suitability for therapy and a desire to engage which is a two way decision. With younger children (under 11) this will be modified to an appropriate level and involve the parent/ carer.

What will happen after that?

You will be made an offer for crisis counselling, group work or one to one therapy.

What do you do if a client is not happy with the service?

We would try and work to resolution informally, and are happy to change therapist or interpreter and listen to the needs of the client. There is a zero tolerance policy so if the allegation is serious we would act immediately. The client would meet with the service manager. Clients would also be advised about the PSS Complaints procedure (Tell us) and the BACP Complaints Procedure.

What skills do your staff have?

All Therapists are qualified and have post qualification experience.We are a British Association of Counselling and Psychotherapy (BACP) accredited service. All therapists have undertaken specialist training to work with children, therapists and interpreters have DBS police checks and all work follows PSS Safeguarding procedures.

Do you offer training in your specialist area?

We offer training to other therapists who want to work with interpreters, we train interpreters who want to work in therapy, we offer psychological awareness days for partner agencies concentrating on Asylum Seekers/Refugees and Emotional Health.